Privacy Policy

Thaarei Ventures LLP ("Thaarei", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thaarei.com, use our products (including Turnstile 360, Logique 360, SalesOS, Grula, LMS, Connector, and Kids Turnstile), or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our services, we may collect personal information that you voluntarily provide, including:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request demos, or subscribe to our communications.
• Account Information: Credentials and profile data when you create an account on any of our product platforms.
• Communication Data: Messages, feedback, and correspondence when you contact our support or sales teams.
• Resource Downloads: Name, email, company, and role when you download resources from our Compliance Knowledge Centre.

1.2 Automatically Collected Information

When you access our website or products, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device identifiers, and screen resolution.
• Usage Data: Pages visited, time spent, click patterns, and navigation paths.
• Log Data: IP address, access times, referring URLs, and server logs.
• Cookies: We use essential cookies for site functionality and analytics cookies to understand usage patterns. See Section 6 for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our products and services.
• Communication: To respond to your inquiries, send requested resources, and provide product updates.
• Personalization: To tailor our content and recommendations to your interests and needs.
• Analytics: To understand how our services are used and to improve user experience.
• Security: To detect, prevent, and respond to fraud, abuse, or security incidents.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Marketing: With your consent, to send promotional communications about our products and services. You can opt out at any time.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our services (e.g., cloud hosting, email delivery, analytics), bound by contractual obligations to protect your data.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate data protection safeguards.
• With Your Consent: For any other purpose with your explicit consent.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256).
• Regular security assessments and vulnerability testing.
• Role-based access controls limiting data access to authorized personnel.
• Secure cloud infrastructure with SOC 2 compliant service providers.
• Regular backups and disaster recovery procedures.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods vary based on:

• The nature of the data and the purpose of collection.
• Legal and regulatory requirements applicable to our business.
• The need to resolve disputes or enforce our agreements.

When data is no longer needed, it is securely deleted or anonymized.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality such as navigation, form submissions, and security.
• Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.
• Preference Cookies: Remember your settings and preferences for a better experience on return visits.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to legal retention obligations.
• Portability: Request a machine-readable copy of your data.
• Objection: Object to processing of your personal information for marketing purposes.
• Withdrawal of Consent: Withdraw consent for processing where consent is the legal basis.

To exercise any of these rights, please contact us at communications@thaarei.com. We will respond to your request within 30 days.

8. Children's Privacy

Our website and general services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Our Kids Turnstile product is designed to protect children online. It operates with a privacy-first architecture where content analysis is performed locally on the device, and no browsing data is stored on our servers or shared with third parties. All parental controls and activity reports are accessible only to the verified parent or guardian account.

9. International Data Transfers

Thaarei Ventures is headquartered in Bengaluru, India. Your information may be transferred to and processed in India or other countries where our service providers operate. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws, including the Information Technology Act, 2000 and its associated rules.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: